Best Call Center Headset

It can be very frustrating when you have to wear the same headset all day and it’s uncomfortable or breaks easily because it’s cheaply made. A call center agent can often handle dozens of calls per hour, especially during peak hours, so picking the right headset can be the difference between a good working day and an exhausting one where you just want to go home and take off your headset already! Here are some tips on how to choose the best call center headset so that you can get through your days more efficiently and enjoy wearing your headset while you’re at it!

 

What Headphones Do Call Centers Use?

The headsets that call centers use are usually called headset telephones or headset phones. They have a phone on one side and a headset on the other. The phone part of the headset goes over your ear and has a microphone attached to it. The headset part goes over your head and has two earpieces that go into your ears. These can be either closed-ear headsets or open-ear headsets.

Closed-ear headsets let you hear ambient noise around you, while open-ear headsets will let in more sound but not as much as an ordinary set of headphones would. There are many different models, some that rest on top of your head like an old telephone headset, others with a visor over the eyes, others without any visible parts at all – they’re just straps going around your head with nothing else visible. These are often called bone conduction headsets because they send sound waves through your skull instead of through air as most conventional headphones do.

What should I look for when choosing? What’s the difference between high-quality and low-quality headsets? Are wireless better than wired? It depends on what you want. Some people prefer using their cell phone as their primary method of communication so they don’t need a bulky device next to them all day long. Others prefer to keep their cell phone tucked away in a bag so that they can focus solely on work tasks, then take breaks outside if needed, thus don’t want anything too bulky or heavy. And then there are those who need a lot of cords to connect everything together and don’t mind having them draped across their shoulders or hanging from their neck constantly throughout the day. Whatever you’re looking for, we’ve got it!

 

The Best Call Center Headsets for Your Business

In order to find the best call center headset for your business, you’ll need to consider a few factors. First, think about what type of phone system you’re using. Then, take into account the noise level in your office and how much hands-free use you’ll need. With those factors in mind, here are three of the best call center headsets on the market Plantronics CS540 and Plantronics Voyager Pro UC As far as price goes, both of these models have different ranges.

Best Call Center Headset
Best Call Center Headset

For instance, the Plantronics CS540 retails at $99.99, but it’s also one of the most popular choices on Amazon with over 1,000 reviews.

Best Call Center Headset
Best Call Center Headset

The Plantronics Voyager Pro UC retails at $199.99, but it’s a wireless model which means no cords or cables to get tangled in desks and chairs! It also comes with an HD audio experience that will deliver lifelike sound quality to help make calls more productive by making sure words are clear and understandable. All three models come with a generous warranty that lasts between two and five years, depending on the specific model. Plus, this includes toll-free technical support available 24/7 to ensure your headset never fails. All of this should help determine which is the best call center headset for your business.

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